Done for you · live in 48 hours

DMs cost you evenings. Slow replies cost you customers. Get both back.

Your very own virtual cake assistant. It replies in seconds, around the clock, gathers every detail, and you wake up to order requests ready to confirm.Your very own virtual cake assistant. It replies in seconds, around the clock, gathers every detail, and you wake up to order requests ready to confirm.

Try the live demo → Start free for 30 days or start free for 30 days →

Live in 48 hours · free for 30 days · then from $149 USD/month · no setup fee · cancel anytime

Works where your customers already message you

For home bakers and cake shops. We set it up and run it for you.

yourcakeshop
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MessagesRequests (23)
Your assistant is replying…
  • JMJessica M.Hi!! How much for a 2 tier cake for 30 people? · 3mYou: Sure! What date is the party? 🎂 · now
  • PKPriya K.Do you have anything available Oct 24? · 12mYou: Oct 24 is open! What’s the occasion? · now
  • MTMarcus T.Sent a photo · 26mYou: Love it! That’s a buttercream finish ✨ · now
  • ARAshley R.Can you do gluten free? · 41mYou: We don’t, sorry! Here’s what we can do… · now
  • DLDani L.Hello? Just following up 🙏 · 1hYou: Hi Dani! I’m here, how can I help? 😊 · now
  • SGSofia G.What flavours do you have? · 1hYou: Vanilla, chocolate, red velvet & more! · now
  • KBKayla B.How far in advance do I need to order? · 2hYou: At least 7 days for custom cakes · now
  • NPNina P.Do you deliver to Mississauga? · 2hYou: Yes! The fee depends on distance · now
  • RWRachel W.Wedding inquiry, 150 guests 💍 · 3hYou: Congrats! 💍 Let’s book a consultation · now
  • THTom H.Is there a minimum for cupcakes? · 4hYou: Yes, one dozen minimum 🧁 · now
  • LCLauren C.Sent an attachment · 5hYou: Got it! What date do you need it? · now
  • BSBianca S.Can you make something like this?? · 6hYou: Absolutely! How many servings? · now
  • MFMegan F.Is fondant extra? · 8hYou: Fondant is $1 more per serving · now
  • ODOlivia D.Hi! Any availability this Saturday? · 11hYou: Saturday’s full, Sunday is open! · now
  • HJHannah J.How much for a smash cake? · 1dYou: Smash cakes start at $45 🎂 · now
43 unread

43 unreadall answered

…and it remembers every customer And every chat lands in your customer book ↓
Do you do 3-tier cakes?How much for 30 people?Is Saturday still open?Can you match this photo?Do you deliver?Is fondant extra?Wedding inquiry, 150 guestsWhat flavours do you have?How far ahead do I order?Smash cake for my baby's 1st?Hello?? Still there?Can I get a quote by tonight?

Your customer book

Can you remember every customer’s birthday? You don’t have to.

And every one of those conversations becomes a customer in your own customer book: their name and number, what they ordered, and the birthdays and anniversaries behind each cake. No spreadsheets, and no scrolling back through old DMs.

  • Everyone in one place. Instagram, Facebook and website chats all land in the same book, not scattered across apps.
  • Past orders at a glance. “Same as last year, but chocolate?” takes seconds.
  • Next year’s celebrations, already noted. A birthday cake this March means another birthday next March. With reminders on, they hear from you first.

The customers you’ve already baked for are often your easiest next orders.

Your customer book is included in every plan. Birthday & anniversary reminders are an add-on, sent only to customers who agree to hear from you.

Sound familiar?

The hard part was never
the baking.

It's answering the same questions all week and chasing customers for missing details, whether they're piling up in one Instagram inbox or scattered across Facebook, WhatsApp, texts and your website.

You're not disorganized.
You're one person with an inbox that never stops.

Every one of these is someone waiting on you. Some of them don't wait. That's a wedding cake booked somewhere else.

Instagram DM
How much for a 3-tier?
Unread · 6 hours. Asking around.
Text message
Can we move pickup to 3pm instead?
Read · written down nowhere
Facebook Messenger
Sent 4 more inspo photos 📸
Saved... somewhere
WhatsApp
Looking for a Minecraft themed birthday cake
Seen. They know you saw it.
Order form
New submission · wedding, 200 guests
Notification buried at 11:41pm
On the counter
Sarah — choc buttercream
40 ppl — Sat?? call back
Under the flour tin. Probably.

Up close

Now watch it handle one of those messages.

Emma messages at 10:47 pm about an anniversary cake. Here's the whole conversation, start to finish. By the time you've finished decorating, every detail you need is waiting for you.

EJ
Emma Johnson
Instagram
Hi! I'd love an anniversary cake for December 12 🤍
Around 150 servings. Here's my inspiration photo
Happy anniversary! 🎂 I just checked, and December 12 is open. 150 servings is no trouble. Lovely photo too.
EJ
Emma Johnson
Instagram
Your Virtual Cake Assistant
That's a gorgeous three tier. Looks like a fondant finish. Want the same?
Yes! Exactly like the photo
Perfect. What flavour were you thinking?
Vanilla almond 🤍
Lovely. Any allergies, and is this pickup or delivery?
Reading the inspiration photo
TiersThree
FinishFondant
DecorSugar roses, gold leaf
ThemeRomantic, neutral
Suggestions only. Emma confirms every detail before it reaches you.
EJ
Emma Johnson
Instagram · 10:47 PM
New inquiry
Occasion
Anniversary
Date
Dec 12, 2026
Servings
150
Flavour
Vanilla almond
Finish
Fondant ✓
Tiers
Three
Allergies
None
Pickup
2:00 PM
Inspiration
1 photo attached
Ready for you to quote
Gathered in 4 minutes, while you were decorating

From first message to ready to quote, while you keep baking. Step 1 of 4 A customer messages you

Want to see it for real? Chat with the demo assistant →

Why speed matters

The first to reply usually gets the cake order.

Someone planning a birthday or a wedding rarely messages just one cake maker. They message three or four, then book whoever comes back first with an open date and a price. Reply tomorrow and you're not late. You're out.

42 hrs

Average time businesses took to first reply to an online inquiry.

Harvard Business Review, 2011
7×

More likely to turn an inquiry into a real lead when you reply within the hour instead of later.

Harvard Business Review, 2011
73%

Of people say they'll buy from a competitor if a business doesn't respond to them on social.

Sprout Social Index, 2025
Replying the next day
Hi! Do you have Saturday Dec 12 for about 40 people? 🎂
Thu 8:12 PM
22 hours later
So sorry for the wait! Yes, the 12th is open. Would you like a quote?
Fri 6:30 PM · Seen
No reply. She booked the cake shop that answered on Thursday night.
Replying in seconds, with CakeAssist
Hi! Do you have Saturday Dec 12 for about 40 people? 🎂
Thu 8:12 PM
Hi! Yes, December 12 is open 🎉 For 40 people a two-tier works beautifully. What flavour were you thinking?
Thu 8:12 PM
Amazing!! Chocolate raspberry please. Let's do it
Order details gathered before anyone else replied.

Getting ghosted after a late reply usually isn't rudeness. It means they've already booked someone else. Slow replies also leave an impression, even on the customers who wait.

CakeAssist makes you the first reply every time, at 11 pm on a Saturday too. More orders through the door, and your evenings back.

Sources: Oldroyd, McElheran & Elkington, “The Short Life of Online Sales Leads,” HBR (2011) · Sprout Social Index (2025)

What your virtual cake assistant does

Answers your customers 24/7. In your voice.

Someone asks about a birthday cake at 11:40 on a Saturday night. They get a warm, useful reply in seconds, not on Monday.

It sounds like you because we set it up around your cake business: your cakes, prices, policies and the way you actually take orders.

Chloe Patisserie Ambrosia

Hi! I’m Chloe, Patisserie Ambrosia’s virtual cake assistant. Beautiful inspiration photo, and happy anniversary! December 12 is open. What flavour were you thinking?

Real conversations, not just forms. Customers ask questions naturally, send inspiration photos and explain what they want, just like they would with you. The assistant collects what you need to move the inquiry forward.

It answers questions about

  • Cake sizes & flavours
  • Pricing & minimum orders
  • Pickup & delivery
  • Lead times
  • Custom designs
  • Wedding cakes
  • Cupcakes & desserts
  • Your policies
  • + anything you teach it

And gathers what you need to quote

  • Date, occasion & servings
  • Flavour, finish & design
  • Every inspiration photo
  • Allergies, recorded properly
  • Pickup or delivery details
  • Name, phone & email

Every conversation stays visible to you. Step in whenever you like and the assistant steps back.

And there's more

Everything else it takes off your plate.

Every channelOne inbox for every messageInstagram, Facebook, WhatsApp, text and your website, all answered and all in one place.See how → Calendar checkNever overbook your kitchenIt checks your capacity before it says yes, and offers the next open dates when you're full.See how → Hand-offKnows when to get youCustom designs, big weddings and special requests come straight to you, with every detail gathered.See how → No more formsA chat beats an order formCustomers answer questions in the conversation instead of abandoning a form halfway.See how →

See all features →Grow when you’re ready: deposits, reviews, reminders, a website and more →

How it works

Live in 48 hours. Free for 30 days.

You tell us how you take orders. We build your assistant, set it up and keep it running. All you do is try it on real customers.

  1. About 15 minutes 1

    Send us your prices and ordering process

    On a quick call, or just send what you already have: menu, price list, policies, lead times and how you take orders.

  2. Within 48 hours 2

    We build your assistant

    Set up around your cakes, prices, availability and voice, and ready to test within 48 hours of getting your details.

  3. 30 days, free 3

    Try it on real customers

    It answers your DMs from day one. Read every conversation and watch the order details come in. No charge for 30 days, and we’ll remind you a week before it ends.

  4. Your call

    Keep it, or don’t

    Love it? Keep it from $149/month. Not for you? Cancel before day 30 and you owe nothing.

Zero risk to tryThe only thing you risk is another month of answering DMs yourself.
  • No setup fee
  • No charge for 30 days
  • Cancel anytime

After that, we keep it running

We monitor and maintain your assistant, so you never have to become your own automation technician.

  • One update request a month, included. New flavours, prices, holiday hours or policy changes, batched into a single request.
  • If something breaks, we fix it. No waiting for next month.

Pricing

Free for 30 days. Then from $149/month.

No setup fee, no contract, cancel anytime. Add extras like deposits, reviews and a website only when you need them.

See pricing →Get Started

Questions

What bakers usually ask

How does replying faster get me more orders?

Most customers message a few cake makers at once and go with whoever gets back to them first. Research on online inquiries found that replying within an hour makes a business about 7 times more likely to win the lead than replying later. Your assistant replies in seconds, day or night, so you’re first in line instead of the reply that arrives after they’ve booked elsewhere.

I bake from home. Is this for me?

Yes. It's built and priced for home bakers as much as for cake shops. If you're answering cake DMs at night or between bakes, it pays for itself quickly.

Will it sound like a robot?

It's set up with your answers, your prices and your tone, so it talks the way you do. It introduces itself as your cake shop's virtual assistant, so customers always know who they're talking to.

What happens when it doesn't know an answer?

It hands the conversation to you. The same goes for custom pricing, unusual designs, complicated wedding orders or anything else you'd rather handle yourself. You set the rules.

Could it book a cake on a day I'm already full?

No. It never confirms an order on its own: every request comes to you to confirm. With the production calendar add-on, it also checks your capacity and only offers dates you can actually take on.

See all questions →

cakeassst

Stop spending your day answering cake inquiries.

Your customers get answers in seconds, so the order comes to you instead of the next cake shop on their list. Your calendar stays protected, and you only step in when your expertise is needed.

Get Started

Live in 48 hours · free for 30 days · then from $149 USD/month · cancel anytime

You bake the cakes. We handle the messages.