FAQ
Can't find your answer? Try the live demo to see it in action, or get started and we'll walk you through it.
Most customers message a few cake makers at once and go with whoever gets back to them first. Research on online inquiries found that replying within an hour makes a business about 7 times more likely to win the lead than replying later. Your assistant replies in seconds, day or night, so you’re first in line instead of the reply that arrives after they’ve booked elsewhere.
Yes. It's built and priced for home bakers as much as for cake shops. If you're answering cake DMs at night or between bakes, it pays for itself quickly.
It's set up with your answers, your prices and your tone, so it talks the way you do. It introduces itself as your cake shop's virtual assistant, so customers always know who they're talking to.
It hands the conversation to you. The same goes for custom pricing, unusual designs, complicated wedding orders or anything else you'd rather handle yourself. You set the rules.
No. It never confirms an order on its own: every request comes to you to confirm. With the production calendar add-on, it also checks your capacity and only offers dates you can actually take on.
Yes. Every plan serves your customers in English and French, and your assistant replies in whichever language they write in. That matters in Quebec, where businesses need to serve customers in French. Need another language, like Spanish or Punjabi? You can add one anytime.
No. It works with the accounts you already have, like Instagram, Facebook, WhatsApp and text. If you'd like a website too, the website add-on gives you a custom site that introduces your cake business, with your menu, gallery, about and contact pages, and your assistant built in.
No. You send us your prices and how you take orders, and we build everything, connect your channels and keep it maintained. You just reply when the assistant hands something to you.
Yes, anytime, month to month. Add-ons include wedding consultation booking, payment links and deposits, a production calendar, extra languages beyond English and French, Google review requests, birthday and anniversary reminders and a website. They start at $25 a month. We’ll recommend the right ones on your onboarding call and set them up for you.
Within 48 hours of getting your details. Send us your menu, prices, policies and how you take orders, on a quick call or however you already have them, and we build and test your assistant around them. If anything is missing, we ask, and the 48 hours start once we have it all.
A week before your 30 days end, we’ll remind you and check in on how it’s going. If you love it, you keep it at your monthly price, starting at $149 USD. If it’s not for you, cancel before day 30 and you owe nothing. No setup fee, no contract, no awkward conversation.
Your assistant starts at $149 USD a month on Instagram, Facebook Messenger, WhatsApp, text and your website chat. Add-ons start at $25 a month. Prices are shown before tax. There's no setup fee, and your first 30 days are free from the day your assistant goes live. After that it's month to month, so you can cancel anytime.
Your customers get answers in seconds, so the order comes to you instead of the next cake shop on their list. Your calendar stays protected, and you only step in when your expertise is needed.
Live in 48 hours · free for 30 days · then from $149 USD/month · cancel anytime
You bake the cakes. We handle the messages.